June 26, 2021 6:49 am

The Ministry of Gender, Children and Social Protection (MoGCSP) through the Project Coordination Unit (PCU), launched the Social Welfare Information Management System (SWIMS), Social Services Directory (SSD) website and Inter-Sectoral Standard Operating Procedure (ISSOP) manual in Accra on Friday, 25th June, 2021

The Ministry of Gender, Children, and Social Protection (MoGCSP) in continuous implementation of the programme of cooperation (2020 – 2021), Child and Social Protection led the process for the development of the Social Services Directory (SSD), Inter-sectoral Standard Operating Procedure (ISSOP) and the Social Welfare Information Management System (SWIMS) domain in collaboration with Office of the Head of Local Government Service, Ministry of Local Government Decentralization and Rural Development with funding from UNICEF.

The tools and systems (SWIMS, ISSOP and Directory of Services) forms part of the implementation of the Integrated Social Services Initiative, which seeks to strengthen inter-sectoral collaboration at decentralized and national level, to ensure more efficient service delivery for the most vulnerable populations.

The Chief Director, Dr. Afisah Zakariah, on behalf of the Sector Minister, Hon. Sarah Adwoa Safo indicated that the Government of Ghana expects all social welfare and community development officers as well as partners to adopt and use these tools for the management of cases, family reunification, alternative Care, information-sharing, Incident Monitoring and reporting

She added that the tools and systems will help address multi-dimensional poverty and vulnerability, with a strong focus on promoting linkages between health, child protection, sexual and gender-based violence, and social protection services amongst others.

Dr. Afisah Zakariah announced that MoGCSP has trained 993 staff on the Integrated Social Services delivering and the tools (Social Services Directory (SSD), Inter-sectoral Standard Operating Procedure (ISSOP) and the Social Welfare Information Management System (SWIMS) from 100 District Assemblies with 323 users. These case workers have so far entered 1910 cases from their various agencies.

Madam Anne-Claire Dufay, Country Representative for UNICEF who doubles as the chairperson for the event commended government for working across sectors to strengthen government institutions to deliver on their mandates.

She reiterated UNICEF’s commitment to support the Government of Ghana in protecting vulnerable children and families in Ghana.

The Director in charge of Research, Statistics and Information Management at the MLGDRD, Mr. Richard Fedieley on behalf of the Sector Minister, Hon. Dan Botwe indicated that UNICEF with the help of the Government of Ghana will improve accessibility of integrated social services for all children, especially vulnerable children and families.

“In order to sustain the gains made so far, UNICEF intends using the Integrated Social Services initiative to enhance the capacity of MMDAs for improved, accessible and responsive service delivery at the district level.” He said.

Mr. Richard Fedieley acknowledge efforts of the Ministry of Gender, Children and Social Protection for creating the opportunity in bringing together stakeholders to promote child and social protection in the country.

Dr. Nana Ato Arthur, Head of the Local Government Service said the systems and tools will equip the Department of Social Welfare and Community Development and other stakeholders to address issues of domestic violence, child abuse, child marriage, defilement and rape cases.

He urged the Social Welfare and Community Development Officers to eschew procrastination in transferring cases received in hard copies into the system in order to facilitate good data storage, retrieval and monitoring.