August 8, 2019 2:40 pm







IDA Credit No.: 63370-GH


The Ministry of Gender, Children and Social Protection has received financing from the World Bank toward the cost of the Ghana Productive Safety Net Project (GPSNP), and intends to apply part of the proceeds for consulting services. 


To enhance its efforts to increase social protection services to citizens, the Government of Ghana in collaboration with the World Bank and DFID is implementing Ghana Productive Safety Net Project (GPSNP) that seeks to provide tailored support to the poorest households to address the demand-side constraints to accessing services that would strengthen their productivity. This support will be sequenced in a manner that reflects (i) the different capabilities of and constraints faced by households; and (ii) the geographic coverage of each intervention. For those extremely poor households that can diversify their incomes or improve the productivity of their household enterprises but face constraints in accessing technical skills and financial support, a set of productive inclusion activities will be provided. It is being situated within broader efforts to provide dedicated and coordinated support to help households access agricultural support and strengthen their financial literacy and savings. The Government also aims at consolidating the social protection sector by strengthening individual program delivery systems and further consolidating the building blocks of the SP system as well as strengthen and integrate these processes into a functional and coordinated SP system that is anchored at the community level.

The GPSNP has a duration of four (4) years (2019 – 2022) and is to be implemented jointly by the Ministry of Gender, Children and Social Protection (MoGCSP) and the Ministry of Local Government and Rural Development (MLGRD).


The objective of the GPSNP is to support the Government to strengthen safety net systems that improve the productivity of the extreme poor in Ghana.


The Project has 5 components namely:

  • Component 1: Productive Inclusion (PI)
  • Component 2: Labour Intensive Public Works (LIPW)
  • Component 3: Livelihood Empowerment Against Poverty (LEAP) Cash Grants
  • Component 4: Social Protection Systems Strengthening
  • Component5: (disaggregated into Components 5a and 5b): Project Management, Coordination, and Capacity Building

The MoGCSP is responsible for the implementation of Components 3, 4 & 5a.

Component 3: Livelihood Empowerment Against Poverty (LEAP) Cash Grants

The objective of this component is to smoothen consumption among extremely poor households. The provision of LEAP grants to approximately 350,000 extremely poor households helps these households meet their basic needs. Securing the basic consumption of these households can enable them to engage in economic activities and invest in the human capital of their children thus breaking the intergenerational cycle of poverty. This component will thus finance: (i) regular, periodic, cash transfers to extremely poor households; and (ii) support to encourage beneficiaries to invest in their human capital and that of their children.

Component 4: Social Protection Systems Strengthening

The objective of component 4 is to strengthen social protection delivery systems to improve the efficiency, effectiveness and transparency of safety net interventions in Ghana. This component will finance: (i) the Ghana National Household Registry (GNHR) and management information systems; (ii) a Single Window Citizen Engagement Service (SWCES); (iii) a Monitoring and Evaluation framework and system, including an impact evaluation for the project and; Iv. Implementation of the SP law.  This component will further finance the extension and integration of these core operational systems at the district and community levels.

Component 5 (Sub component 5.1): Project Management, Coordination, and Capacity Building

The objective of component 5 is to finance project management, coordination, and capacity building of the GPSNP under the MoGCSP. This includes incremental project-related operating costs under the MoGCSP for the implementation of Components 3 and 4 of the project. This support will include the procurement of service providers to implement the operational aspects of the GNHR and LEAP, including data collection, electronic registration, payment, and auditing.


In its efforts to achieving the above stated GPSNP components objectives under the implementation mandate of the Ministry, the MoGCSP has established a Social protection Directorate (SPD), LEAP Management Secretariat (LEAP) and Ghana National Household Registry (GNHR).

The MoGCSP is therefore seeking to engage the services of qualified Individual Consultants to man the key implementing units in various capacities as follows:

  1. National LEAP Manager
  2. Beneficiary Services Specialist – LEAP
  3. Communication Officer – GHNR
  4. Android Developer – SPD


The assignment shall be for an initial period of twelve (12) months from the date of contract signature for all positions.



The LEAP Programme Manager, as leader of the LEAP operations, will be responsible for planning, organising, coordinating and controlling the implementation of the Programme in accordance with the requirements of GPSNP as outlined in the approved LEAP Operations Manual. He/she will work under the guidance of the Chief Director at the MoGCSP but report directly to the Director of the Social Protection Directorate (SPD).


Key Responsibilities

Specifically, the LEAP Programme Manager is expected to;


  1. Liaise with the MoGCSP on LEAP programme activities
  2. Liaise with development partners and external stakeholders on LEAP
  3. Lead the development of the LEAP Strategic Plan document and ensure implementation in a manner that effectively and efficiently achieves the set objectives.
  4. Lead the development of, review, and approve work plans and reports of LEAP prior to dissemination to the Ministry, development partners and other external stakeholders
  5. Lead the development of, and approve LEAP financial statements
  6. Lead the development of all LEAP memos agreed by the LMS to be signed by the Chief Director. 7. Hold regular LMS management and staff meetings to review progress of implementation.
  7. Lead the planning process for the LEAP cash transfers.
  8. Manage staff within the LMS and report to the Chief Director on any positions that fall vacant during the course of programme implementation.
  9. Ensure programme has an up-to-date Operations Manual and complies with the approved manual for implementation.
  10. Responsible for ensuring adequate funding for the programme to avoid cash flow crises.
  11. Provide direction in adhering to programme rules and procedures including security of the beneficiary database.
  12. Any other duties assigned from time-to-time by the Chief Director.




The ideal candidate should have the following competencies:


  1. At least master’s degree in any Social Science discipline
  2. A second degree in Management or Business-related field is an advantage.
  3. Have worked in a senior management position for at least 8 years.
  4. Past experience managing a social cash transfer program is a plus.
  5. Experience with implementation of Social Protection policies in Africa will be an added advantage.





The Beneficiary Services Specialist, as an expert in the Grievance and Redress Mechanism, will be responsible for planning, receiving, processing and reporting on cases received from the beneficiary households and other stakeholders. He/she will provide expert guidance on the improvements in the GRM of the LEAP Programme. He/she will work under the guidance of the LEAP Manager.



Specifically, the Beneficiary Services Specialist will be responsible for:

  1. Handling of appeals and complaints, as well as for supporting the establishment of an efficient referral system to complementary programmes.
  2. Supporting the development and implementation of the programme’s Grievance and Redress Mechanism.
  3. Monitoring the functioning of the processes of Beneficiary Data updates, GRM processes, and complementary services; identify shortfalls and propose solutions.
  4. Leading the development of a training module on Case Management and initiate a general orientation for all relevant District Officers on Beneficiary updates procedures.
  5. Receiving regular reports through the MIS on the number of Payment Complaints, the kind of Complaints and unsolved cases.
  6. Leading the development of annual implementation plans for the Beneficiary Services sub-unit, to include appeals and complaints processes, increased access to complementary services, and related staff training exercises.
  7. In close coordination with the M&E Unit of the LMS, analyzing comparative data on beneficiary services (outputs and outcomes on Beneficiary Registration, Updates on Beneficiary data, Appeals and Complaints by province and region, uptake of complementary services, etc), identify shortfalls in work performance, and make appropriate managerial decisions to address shortfalls.
  8. Reviewing and recommending for approval Memoranda of Understanding between LEAP and other Partner Organizations.
  9.  Securing timely delivery of narrative reports on Case Management issues to the LEAP General Coordinator on quarterly and annual basis.
  10. Based on analysis of the complaints, making recommendations on the necessary changes in the system.
  11. Supporting the investigation and timely resolution of cases relating to the implementation of the LEAP programme.
  12. Conducting any other duties within the scope of this assignment as requested by the LEAP Coordinator.
  13. Undertaking any other related assignment by the LEAP Programme Manager aimed at fulfilling the objectives of the LEAP Programme.


  1. A Master’s degree in Public or Social Policy, or another related field is required.
  2. Proven managerial experience of at least five years in a large programme/ project.
  3. Proven leadership skills and good customer relations are required.
  4. Excellent managerial and strong communication skills, as well as problem solving skills are necessary.
  5.  Computer skills in word processing and spreadsheets are required.
  6.  Proven past experience working with databases





He/she shall have the responsibility of communicating and disseminating GNHR information. The Communication Officer shall also develop and implement strategies to raise awareness of the process of gathering information in the field and invite households to participate in the targeting process. Key task shall include facilitating positive media and publicity. In the discharge of his/her duties, the Communications officer will report to the GNHR Coordinator.

Key Responsibilities

The Communications Officer will perform the following duties:

  1. Oversee/ supervise the design and production of a National Public Information Campaign, and associated materials (advertisement, radio and TV infomercials, etc.).
  2. Lead the preparation of a national communication plan for the GNHR.
  3. Establish the guidelines for the design and oversee/ supervise the production of the printed materials (such as posters and brochures) for the local Public Information Campaign to be used by Partners Organizations in the field.
  4. Facilitate the supply of posters and brochures to the partner organizations for distribution in target districts/ regions. 
  5. Supervise the implementation of the Public Information Campaign at the Regional and District level.
  6. Collaborate with all stakeholders to develop and implement a good internal and external communication strategy.
  7. Compile data from a wide variety of sources for the purpose of monitoring issues related to the GNHR.
  8. Coordinate media relations and public relations for the purpose of assisting as district liaison with various community groups and individuals and advising staff on public relations implications.
  9. Develop and maintain strategic networks of people and institutions to disseminate GNHR-related news and information.
  10. Maintain information updates for the GNHR and MoGCSP website, for the benefit of other Social Protection programmes.
  11. Work closely with the Monitoring and Evaluation Officer, the MIS Specialist, the Operations and Logistics Specialist of the GNHR and the Communications Unit of the MoGCSP in monitoring communication activities.
  12. Undertake any other related assignments by the GNHR Coordinator.



  1. At least Master’s degree in public relations, journalism, communication, or marketing or another relevant field
  2. A minimum of five (5) years professional experience, ideally with some experience with social protection programmes
  3. Excellent communication skills, particularly in dealing with multiple Ghanaian languages
  4. Ability to handle multiple projects under time and resource pressure
  5. Detail and results-oriented, and have strong knowledge of budget processes and evaluation of outcomes analysis
  6. Comprehensive knowledge of media operations and expertise in the field of public relations and release of information for publication
  7. Proven ability to develop communication strategies related to organizational policies in collaboration with a diverse team
  8. Extensive knowledge and experience in the application of theories, principles and practices of communication as they relate to public information services
  9. Knowledge of the latest advances in effective use of digital and social media for effective corporate communicating, including (ideally) online communities, search engine optimization and other digital tools    
  10. Excellent interpersonal and problem-solving skills
  11. Demonstrated ability to build, manage and work in a team
  12. National/ international experience in Social Protection is an advantage



The Android Developer has the overall responsibility for the design, coding, and deployment of android applications for GNHR, SWCES, and LEAP components. She/he would report to the MIS specialist.



Specifically, the Android Developer is expected to:


  1. Design, build and maintain advanced and high-performance applications for the Android platform using reusable and reliable Java codes.
  2. Collaborate with cross-functional teams to define, design, and ship new features.
  3. Work with outside data sources and APIs.
  4. Unit-test code for robustness, including edge cases, usability, and general reliability
  5. Work on bug fixes and improving application performance.
  6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  7. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  8. Document and perform code reviews
  9. Familiarity with RESTful APIs to connect Android applications to back-end services
  10. Strong knowledge of Android UI design principles, patterns, and best practices
  11. Experience with offline storage, threading, and performance tuning
  12. Ability to design applications around natural user interfaces, such as “touch”
  13. Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
  14. Knowledge of the open-source Android ecosystem and the libraries available for common tasks
  15. A knack for benchmarking and optimization
  16. Understanding of Google’s Android design principles and interface guidelines
  17. Proficient understanding of code versioning tools, such as Git



The Android Developer should have a first degree in a computer science or closely related field.  Additionally, should have more than five (5) years’ experience as an android software engineer designing, developing, and deploying software systems for the android platform and must have advanced knowledge and use of android development technologies.




The detailed Terms of Reference for the various positions can be obtained at the address given below.




The Ministry of Gender, Children and Social Protection (MoGCSP) now invites eligible Individual Consultants to indicate their interest in providing the Services. Interested Consultants should provide information through their Curriculum Vitae and other means, demonstrating that they have the required qualifications and relevant experience to perform the assignment. The selection will be carried out through open competition among qualified shortlisted individuals and in accordance with Section VII paragraphs 7.36 and 7.37 of the World Bank’s Procurement Regulations dated July 2016, revised in November 2017 and August 2018. The Consultants having the required experiences and competencies relevant to the various positions shall be assessed and compared using weightings.


Further information can be obtained at the address below during office hours (i. e. 8:00am to 5:00pm).


Expression of interest must be delivered in a written form to the address below in person or by mail and clearly marked “Ghana Productive Safety Net Project – (insert name of position applying for) by 4:00pm on Thursday, 22nd August, 2019. 





P. O. BOX MBO 186





Attention: Head, Procurement Unit, Room 13, MoGCSP


Only short-listed individuals will be contacted.



MoGCSP reserves the right not to hire for the position(s) if it determines that a candidate suitable for the position(s) was not identified. For such an event the position(s) so affected will be re-advertised.